We’ve spent days and days troubleshooting Vodafone Sure Signals for our clients.
You’ll find the fruits of our labour in the following sections:
How do I make sure that my Vodafone Sure Signal is activated?
The happy path – how you know your Sure Signal is connected to the Vodafone network
How do I factory reset my Sure Signal device?
Why is my Sure Signal constantly flashing its lights (doing a software update)?
The audio quality of my calls is very poor, people sound like machines
My Sure Signal only shows a steady power light / slowly flashing power light (Light 1)
My Sure Signal has a solid power light (Light 1) and is slowly flashing the ‘@’ light (Light 2)
My Sure Signal has a flashing ‘Tick’ light (Light 4), Power (Light 1) and ‘@’ (Light 2) are always on
My Sure Signal works correctly but my handset shows “Call Failed” when I try to make outbound calls
If you have information on any scenarios we haven’t covered or want something specific answered, leave us a comment below and we’ll get it worked in to the site.
Conventions
Diagnostics on the Sure Signal can only be described as weak at best (four LEDs to troubleshoot all manner of possible issues). When describing LED combinations we’ll refer to each of them in the following way:
Light 1 – Power
Light 2 – @
Light 3 – Mobile
Light 4 – Tick
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